Contact us
Questions, corrections, or feedback about Aurixa? We’d genuinely like to hear from you — especially if a price looks wrong. We read every message.
Last updated: July 2026
Email us
The fastest way to reach us is by email. We aim to reply within a couple of working days.
General enquiries & feedback
What to write to us about
- Price corrections — if a gold, silver or platinum rate looks off, tell us which page and what you expected. This kind of feedback is the most valuable to us.
- A jeweller listing — if a shop in our directory has moved, closed, or has wrong details. (Listings come from OpenStreetMap, so we may point you there to update the source.)
- Feature ideas — a calculator, a metal, or a city you’d like us to add.
- Something broken — a page that won’t load or looks wrong on your device. Let us know your browser and device if you can.
- Advertising or partnership — enquiries are welcome via the same address.
Before you write
A few common questions are already answered elsewhere on the site, which may save you time:
- Why our rate differs from your jeweller — see why Indian gold rates differ from the international price.
- How making charges and GST are added — see our making charges & GST guide.
- How advertising and cookies work — see our Privacy Policy.
Aurixa is an information service. We don’t buy or sell gold, and we can’t make transactions or price quotes on behalf of any jeweller. For a purchase, please contact the jeweller directly.